TERMS OF USE AND GENERAL CONDITIONS

Version: 2026

1. INTRODUCTION

This website www.fishtankconsultancy.com (“the Website” or “Site”) is jointly operated by Fishtank Consultancy, S.L., a company incorporated in Spain (registered Tax-ID: B67253740 and address: Avinguda Diagonal 131, 08018 Barcelona, Spain) and Fishtank Consultancy México, S.A. de C.V., a company incorporated in Mexico (registered Tax-ID: CM221021M93 and address: Sócrates 141, Piso 2, Colonia Polanco II Sección, Alcaldía Miguel Hidalgo, 11530 Ciudad de México, Mexico).
Together they are referred to as “Fishtank”, “we”, “our”, or “us.”

Depending on your location or contractual relationship, your contracting entity will be:

  • For clients or visitors within the European Union or outside Latin America: Fishtank Consultancy, S.L. (Spain)

  • For clients or visitors within Latin America: Fishtank Consultancy México, S.A. de C.V. (Mexico)

By accessing or using this Website, you agree to these Terms of Use. If you do not agree, please refrain from using the Website.

2. PURPOSE OF THE WEBSITE

The Website provides general information about our consultancy services, including HR technology, project management, and digital transformation. It is for informational purposes only and does not constitute legal, financial, or professional advice.

3. USE OF THE WEBSITE

You agree to use this Site solely for lawful purposes. You must not:

  • Engage in any activity that interferes with or disrupts the operation of the Site,

  • Use the Site to transmit malicious code, spam, or automated messages,

  • Attempt to access restricted areas or systems,

  • Misrepresent your identity when contacting us or submitting information.

Fishtank reserves the right to block access to users who misuse the Site.

4. INTELLECTUAL PROPERTY

All content on this Site including text, graphics, design, layout, logos, videos, and documentation is owned or licensed by Fishtank.
You may not reproduce, distribute, publicly display, or modify any content without prior written consent from Fishtank.

Limited use for personal, non-commercial purposes is permitted as long as content is not altered and copyright notices remain intact.

5. THIRD-PARTY LINKS AND INTEGRATIONS

The Site may contain links or integrations with third-party platforms or services, including:

  • Zoho Bookings, Zoho CRM, and Zoho Desk

  • WhatsApp Business API for communication and support

  • Facebook and LinkedIn social media pages

  • Squarespace platform functionalities

These services operate under their own terms and privacy policies.
Fishtank is not responsible for the content, security, availability, or data-processing practices of third-party websites or platforms.

6. COMMUNICATION CHANNELS

By contacting us through the Website, WhatsApp Business, Zoho Desk, email, or social media channels, you acknowledge that:

  • Your communications may be stored or processed by third-party service providers,

  • Such communication channels are not intended for sensitive or confidential information,

  • We may use information submitted to respond to your inquiry or provide support.

All processing of personal data is governed by our Privacy Policy.

7. LIABILITY DISCLAIMER

The Site and its content are provided “as is” and “as available.”

Fishtank does not guarantee that:

  • The Site will be uninterrupted or error-free,

  • Information on the Site is always complete, accurate, or up to date,

  • Third-party links or integrations will function without issues.

To the maximum extent permitted by applicable law, Fishtank shall not be liable for:

  • Indirect, incidental, special, or consequential damages,

  • Loss of business, revenue, data, or goodwill,

  • Errors caused by third-party service providers or communication platforms.

This limitation does not affect rights that cannot be excluded under Spanish or Mexican law.

8. APPLICABLE LAW AND JURISDICTION

For users or clients contracting with Fishtank Consultancy, S.L.:
These Terms are governed by Spanish law, and any dispute is subject to the courts of Barcelona, Spain.

For users or clients contracting with Fishtank Consultancy México, S.A. de C.V.:
These Terms are governed by Mexican law, and any dispute is subject to the courts of Mexico City, Mexico.

9. DATA PROTECTION, PRIVACY, AND COOKIES

Personal data collected through the Site or communication channels is processed in accordance with:

By using the Site or submitting your personal information (e.g., through forms, bookings, WhatsApp, Zoho Desk, or social media), you acknowledge that you have read and accepted these policies.

10. MODIFICATIONS

Fishtank reserves the right to modify these Terms of Use at any time without prior notice.
Continued use of the site after publication of changes implies acceptance of the updated terms.

10. CONTACT INFORMATION

For any questions related to these Terms, please contact:
dataprivacy@fishtankconsultancy.com