Driving a Global Workday Transformation in the Healthcare Sector
Client Profile
Industry: Healthcare (DAX 40 enterprise)
Location: Headquarters in Germany
Country rollout: 60+ Countries
Employee: 120,000+ employees
The Challenge:
The organisation initiaded a major global company transformation program to modernise its HR landscape and operating model. The initiative required the replacement of legacy systems with a unified cloud-based HCM platform while aligning HR processes, governance, and compliance across a highly regulated, multi-country environment.
Key challenges included managing complexity across regions, ensuring continuity throughout multiple transformation phases, coordinating internal and external stakeholders, and addressing strict data protection requirements across jurisdictions. The scale and duration of the program demanded experienced program leadership to maintain structure, transparency, and momentum.
The Solution:
Technology: Workday
Services: Software Evaluation Service | Program and Project Management Service | Security and Data Protection Service
Fishtank Consultancy joined the enterprise transformation program to support critical phases and ensure consistent execution across the broader HR transformation.
The Approach
The transformation was managed as a structured, multi-phase program rather than a single system implementation. Fishtank Consultancy played a key role in providing continuity, governance, and coordination throughout the program lifecycle.
Program Governance and Management
Fishtank Consultancy supported the establishment of clear governance structures, decision-making frameworks, and reporting mechanisms. Acting as a counterpart to internal leadership and external partners, Fishtank Consultancy ensured alignment across regions and transformation streams.Software and Partner Evaluation
A transparent and structured evaluation process was designed and executed by Fishtank Consultancy in close collaboration with internal procurement. This included RFP development, stakeholder alignment, evaluation workshops, surveys, and decision matrices to support informed partner selection.Data Protection and Compliance
Fishtank Consultancy supported a global HRIS data protection initiative, coordinating stakeholders across regions to ensure local notice and consent requirements were addressed consistently and in line with regulatory expectations.
Across all phases, Fishtank enabled collaboration between HR, IT, Legal, and external vendors, ensuring continuity and knowledge retention across the transformation journey.
Key Results
Successful selection of implementation partners through a transparent and structured process
Strong program governance maintained across a global, multi-country rollout
Improved coordination between HR, IT, Legal, and transformation stakeholders
Global readiness for HR data protection and compliance requirements
Sustained execution and stability throughout a long-running enterprise transformation program
“Fishtank Consultancy is a highly professional partner and a great team player, with a strong understanding of the challenges faced by complex organisations. The team is very easy to work with and has a unique ability to help individuals and organisations smooth out “bumpy” projects. We would definitely recommend Fishtank Consultancy.”
