HR Digitalization for a Manufacturing and Automation Company in Mexico
Client Profile
Industry: Manufacturing and Industrial Automation
Location: Mexico
Size: 11–50
The Challenge:
The client is a locally established manufacturing and automation company in Mexico supporting industrial operations with a shift based workforce. As the business continued to grow, the organization recognized the need to professionalize HR processes to better support daily operations and future expansion.
HR processes were primarily managed manually, particularly shift planning and attendance tracking. These activities relied on spreadsheets and informal procedures, making workforce visibility limited and time consuming. As headcount increased, managing schedules, absences, and employee data became increasingly complex and diverted attention away from core business activities. The client required an HR solution that simplified workforce management, improved accuracy, and was easy to adopt by both employees and managers.
The Solution:
Technology: Zoho People
Services: Implementation Service | Support Service
Fishtank Consultancy supported the client in digitalizing their HR operations using Zoho People as a centralized platform. The implementation included:
Employee Master Data to establish a reliable and structured employee database
Leave Management to standardize absence tracking and approvals
Attendance Management to manage multiple shift plans and improve workforce visibility
Learning to enable internal training and support operational knowledge transfer
The solution enabled the client to replace manual HR tasks with streamlined digital processes, allowing teams to focus more effectively on their core manufacturing and automation activities.
The Approach
Fishtank Consultancy applied a pragmatic implementation approach tailored to a local Mexican manufacturing environment. The solution was configured to reflect operational realities such as shift structures and approval flows. Clear user guidance and hands on enablement supported fast adoption. Following go live, Fishtank Consultancy continues to provide support services to ensure system stability and continuous improvement.
Key Results
Simplified and digitized workforce management processes
Improved accuracy and transparency in shift planning and attendance tracking
Reduced administrative effort for HR and operational teams
Greater focus on core business activities instead of manual HR administration
